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Exam Code: C2040-442
Exam Name: IBM (IBM Notes and Domino Fundamentals)
One year free update, No help, Full refund!
Total Q&A: 195 Questions and Answers
Last Update: 2014-02-24

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NO.1 Robin is developing an XPage application, but she mistakenly closed the Controls and Data
views
in IBM Domino Designer. How can Robin reopen these views?
A. From the Window menu, select XPages under the 'Open Perspective' submenu.
B. Enable the 'XPages views' option on the XPage tab of the Application Properties.
C. In the Domino Designer Preferences on the XPage section, check the Controls and Data view
options.
D. In the Application Navigator, right-click on the XPage application and enable the Controls and
Data view options.
Answer: A

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NO.2 Which server feature is responsible for name changes and database ACL updates?
A. Name Change Process
B. Replication
C. Extended ACL
D. Administration Process
Answer: D

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NO.3 Mary Beth and Kathleen work in the same department. From time to time, they need to see
what
the other one is doing when they show as 'busy' in their calendar. What minimum level of
delegation would Mary Beth need to give Kathleen so that Kathleen can view calendar entries?
A. Automatic forwarding
B. Read, create, edit and delete for Mail
C. Read access for Calendar, To Do and Contacts
D. Read access to Mail, Calendar, To Do and Contacts
Answer: C

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6. James has enabled the Recipients Icons option and notices that no icon is displayed for a
message. Why would no icon be displayed for a message where he is the recipient?
A. James is in the BCC field. When the recipient is in the BCC field, no icon is displayed.
B. The message was sent using an alias name. Messages using an alias do not reflect an icon.
C. James is in the CC field. Only messages where the user is in the To field will reflect the icon.
D. James is also the sender. Messages where the recipient is also the sender do not reflect an
icon.
Answer: A

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7. Max has an application that her company's Chicago office uses on their Chicago server. She
would like her company's Boston office to access the same application on their Boston server but
needs for changes to each application to be kept in sync. How should Max create the application
on the Boston server?
A. Max should create a new copy of the application on the Boston server.
B. Max should create a new replica of the application on the Boston server.
C. Max should create a new application based off the template on the Boston server.
D. Max should create a new application based off the Single Copy Template on the Boston server.
Answer: B

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8. If a valid mail rule action does not work, which action type may have been disabled by the
system
administrator?
A. send copy to
B. copy to folder
C. delete message
D. change importance to
Answer: A

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9. Which of the following statements describes the IBM Domino Roaming Server?
A. The Domino Roaming Server is always a mail server.
B. The Domino Roaming Server is always an application server.
C. The Domino Roaming Server is always the home mail server.
D. The Domino Roaming Server can be, but is not always, the home or mail server.
Answer: D

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10. If a mobile device is lost or stolen, an administrator can issue a remote wipe command to
remove
all sensitive data from the device. What application would the administrator use to perform the
action?
A. Traveler.nsf
B. TravConf.nsf
C. IBM Notes Traveler Remote Administrator
D. IBM Domino Administrator client
Answer: D

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NO.4 In order for AdminP to work properly, what must every IBM Domino database have?
A. an AdminP certifier
B. an AdminP xACL entry
C. an AdminP retry interval
D. an Administration server
Answer: D

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NO.5 How does an IBM Domino server determine which documents to replicate for an application?
A. Only those documents marked for replication by the user are replicated.
B. The Domino server checks each document for the "$Has_Replicated" field.
C. The Domino server checks replication history and replicates only those documents that have
changed since the last replication.
D. The LastUpdated property of the application is checked. The Domino server replicates only
those documents added since the LastUpdatedtime.
Answer: C

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Exam Code: A2010-023
Exam Name: IBM (Assessment: IBM Tivoli Support Provider Tools and Processes)
One year free update, No help, Full refund!
Total Q&A: 56 Questions and Answers
Last Update: 2014-02-23

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NO.1 Which two statements are true regarding Support Provider Level 1 Customer Support?
(Choose
two.)
A.Level 1 Support is responsible for taking the first support call from a Customer (during
normal business
hours, Monday - Friday in line with IBMs standard 5x8 support).
B.Level 1 Support is responsible for testing new software versions of IBM products and
communicating
the release of said software to clients that have purchased it from IBM.
C.Level 1 Support is responsible for incorporating and testing any program fix provided by
Level 3
Support (as appropriate), and delivering or communicating the problem resolution, bypass,
circumvention,
or other notice of restriction to the End User.
D.Level 1 Support is responsible logging all calls in an electronic call management system
capable of
opening an internal PMR or other form of trouble ticket that captures and can report in
electronic format
historic information relating to a problem, from the first Call through to the resolution of the
problem.
E.Level 1 Support is responsible for logging all calls in an XML, Excel or Lotus 123 spread
sheet so that
Level 2 support can open an internal PMR or other form of trouble ticket that captures and
can report in
electronic format historic information relating to a problem, from the first call through to the
resolution of
the problem.
Answer:C D

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NO.2 When searching the knowledge base on the IBM Support website, what is the best
search
strategy for finding targeted information?
A.Select just one product and only one keyword.
B.Select the product, operating system and a date range.
C.Target a wide set of records, by using just one keyword.
D.Select the product(s) and other specific criteria for which a solution is required.
Answer:D

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NO.3 What are two responsibilities of the Primary Site Technical Contact? (Choose two.)
A.Opening all PMRs on behalf of all their Support Analysts.
B.Downloading software from Passport Advantage for use by the end user.
C.Assigning up to nine Secondary Site Technical Contact per end user contract.
D.Uploading all End User Debug files to ESR/SR on behalf of their support analysts.
E.Accept or deny a request for a Support Provider's engineer to obtain access to an end
users account.
Answer:C E

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NO.4 Which two resources are available on the IBM developerWorks website? (Choose two.)
A.Latest test fixes released by development.
B.Software licenses for proof of concept installs.
C.Web-based community forums and Wiki pages.
D.List of new features still under development for each product.
E.Technical tutorials and demos for developers and administrators.
Answer:C E

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NO.5 Where can the most thorough searches on support be performed?
A.anywhere with a search dialog
B.top header of any IBM.com web page
C.always from a specific product support page
D.IBM Software Support Home page IBM.com/software/support
Answer:D

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Exam Code: A2010-538
Exam Name: IBM (Assess: 538 IBM Tivoli Monitoring V6.2.2 Implementation)
One year free update, No help, Full refund!
Total Q&A: 120 Questions and Answers
Last Update: 2014-02-23

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NO.1 What are two considerations before installing any IBM Tivoli Monitoring component in an
environment where a single or multiple firewall(s) exist? (Choose two.)
A. Open only one port on the firewall(s).
B. Opening as few ports on the firewall(s) as possible.
C. The existing firewall(s) must be moved and/or uninstalled.
D. Location of components to be installed relation to existing firewall(s).
E. If a single or multiple firewall exists then the KDE gateway must be used.
Answer: B,D

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NO.2 Which two pieces of information must be collected in order to select the appropriate
monitoring agent? (Choose two.)
A. The applications to be monitored.
B. The firewalls in the company's network.
C. The size of the data warehouse database.
D. The operating system of the servers to be monitored.
E. The operating system of the Tivoli Enterprise Monitoring Server.
Answer: A,D

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5. According to the IBM Tivoli Monitoring V6.2.2 Installation and Setup Guide, what is the
maximum number of agents that a remote Tivoli Enterprise Monitoring Server (RTEMS) can handle?
A. 500
B. 1500
C. 2500
D. 3500
Answer: B

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6. When planning to deploy a KDE Gateway, which two IBM Tivoli Monitoring components must
be configured to add the KDE Gateway configuration? (Choose two.)
A. Warehouse Proxy Agent
B. Tivoli Enterprise Portal Server
C. Tivoli Enterprise Monitoring Agent
D. Tivoli Enterprise Monitoring Server
E. Summarization and Pruning Agent
Answer: C,D

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7. Which protocol can an agent use to send messages to an event management system when the
agent is running in Autonomous mode?
A. XML
B. SSH
C. SOAP
D. SNMP
Answer: D

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8. An agentless monitoring server is installed with these active agentless monitor instance types
started: 2AIX, 2 Linux, 2 Solaris, 2 Windows.What is the maximum number of systems that can be
monitored?
A. 8
B. 80
C. 800
D. 8000
Answer: C

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9. Which three database products are supported for the Tivoli Data Warehouse database?
(Choose three.)
A. Derby
B. Oracle
C. Sybase
D. MS SQL
E. IBM DB2
F. IBM Informix
Answer: B,D,E

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NO.3 A customer wants fully autonomous monitoring for their operating systems which are based in
a place with these restrictions:
The traditional operating system agents (the knt, klz, and kux agents that monitor the Windows,
Linux, and UNIX operating environments) cannot be used directly.
Which statement is true in order to meet the customer's requirements?
A. IBM Tivoli Monitoring (ITM) will not be the right solution because of the relatively large agent
footprint.
B. ITM will not be the right solution because Java is required for all ITM agents to operate.
C. The traditional ITM operating system agents must be configured for Autonomous Mode.
D. The customer will have to deploy the System Monitor Agents which provide autonomous-only
monitoring for their operating systems.
Answer: D

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NO.4 What information must be collected in order to plan a Hub Tivoli Enterprise Monitoring Server
in an IBM Tivoli Monitoring V6.2.2 (ITM) implementation?
A. The location of the servers to be monitored.
B. Which applications are running on the monitored servers?
C. The number of servers and applications monitored by ITM.
D. How many users are logged into each of the monitored servers?
Answer: C

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Exam Code: A2010-565
Exam Name: IBM (Assess: IBM Tivoli Network Manager IP Edition V3.9 Implementation)
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Total Q&A: 122 Questions and Answers
Last Update: 2014-02-23

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NO.1 A custom event has been added requiring the creation of a new EventMap. How is this EventMap
associated with the RCA plug-in?
A. register the EventMap with the RCA plug-in using the ncp_gwplugins.pl script
B. ensure that the Eventld is mapped to the EventMap in the NcoGatelnserts.cfg file
C. edit the EventGatewaySchema.cfg and include the EventMap in the ncp2nco section
D. no action needed - any EventMap in the EventGatewaySchema.cfg file will be passed to the RCA
plug-in by default
Answer: A

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NO.2 During a deployment, a customer has identified location data that they would like added to both
chassis and interface events from active (IBM Tivoli Network Manager IP Edition V3.9 (ITNM)) and
passive (traps, syslog etc.) event sources.
This data has been successfully imported into the Discovery process using supported stitching
techniques and appears in the topology as three custom Extralnfo fields (see below).
Ncpjnode1 has been configured to transfer this location data to a custom extended NCIM database table
named locations (see exhibit below). This data is only held on EntityType 1 (chassis entities) to reduce the
NCIM load.
The customer has identified three ObjectServer fields that they would like this data :o be added to for all
suitable events -NmosGeography, NmosCountry, and NmosSite
Example record in Model Description of the ncim.locations table
The ModelNcimDb cofiguration has been modified to map:
Based on the scenario, what is the correct stitcher method to populate a record with Extralnfo >
m_Geogrpahy location data and then update the NmosGeography ObjectServer field?
Assume that a chassis and locationData Records have been defined and the mainNodeld is set to the
Entityld of the chassis of the in scope event.
Example:
Record chassis;
Record locationData.
text geog-'.
chassis = GwEntityData( mainNodeld);
A. geog=@chassis.tocations.GEOGRAPHY; @locationData.NmosGeography = geog.
GwEnrichEvent( locationData);
B. geog=@chassis.Extralnfo.m_Geography; @locationData.NmosGeography = geog;
GwEnrichEvent(locationData);
C. NmosGeography = eval(text, '&8<Extralnfo->m_Geography'); GwEnrichEvent (NmosGeography);
D. NmosGeogrpahy = @chassis.locations.GEOGRAPHY; @locationData.NmosGeography = eval(text,
'$NmosGeography'); GwEnrichEvent (locationData);
Answer: A

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NO.3 In IBM Tivoli Network Manager IP Edition V3.9 what leads to Fatal messages in the message level log
of a ncp process?
A. process is hung
B. process is terminated
C. process has not started
D. process is running with errors
Answer: B

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NO.4 In IBM Tivoli Network Manager IP Edition V3.9 given a requirement to discover a new node but not
place it in the topology correctly, which two tasks must be performed when doing partial rediscovery?
(Choose two.)
A. ensure the option Network Discovery Configuration > Advanced > Enable Rediscovery Rebuild Layers
is checked
B. ensure the necessary agents are enabled under Network Discovery Configuration > Partial
Rediscovery Agents tab
C. ensure the option Network Discovery Configuration > Advanced > Enable Rediscovery Rebuild Layers
is unchecked
D. ensure the option Network Discovery Configuration > Advanced > Enable Rediscovery of Related
Devices is checked
E. ensure the option Network Discovery Configuration > Advanced > Enable Rediscovery of Related
Devices is unchecked
Answer: B,C

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NO.5 Which two statements are true about installing IBM Tivoli Network Manager IP Edition V3.9 (ITNMJ on
a Solaris platform? {Choose two.)
A. The ITNM destination directory must be owned as root.
B. If ITNM is installed as a non-root user, all future Tivoli products must be installed as the same user.
C. The setup_setuid_as_root.sh script must be run as root if ITNM is installed and will run as non-root.
D. The setup_setuid_as_root.sh script must be run as non-root if ITNM is installed and will run as
non-root.
E. Multiple ITNM installations on the same server can be installed with both the root account and a
non-root account.
Answer: B,C

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NO.6 Which scenario is suitable for using default adaptive polls?
A. rapid confirmation that the poll is active
B. rapid confirmation that a device is down
C. rapid confirmation of a threshold resolution
D. rapid confirmation that a device is functioning
Answer: B

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NO.7 The scope of the discovery contains the IBM Tivoli Network Manager IP Edition V3.9 (ITNM) server
and the gateway trace file shows that this is being used successfully as the correct NcpServerEntity.
However, the isolated suppression method is not working. What would cause this?
A. The ITNM server is not being directly polled for status.
B. The ITNM server is not connected to the rest of the topology.
C. There was no SNMP access to the ITNM server so the IP address is not known.
D. The Root Cause Analysis plug-in has not been explicitly configured to use the ITNM server.
Answer: B

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NO.8 How should an administrator deploy IBM Tivoli Network Manager IP Edition V3.9 using a command line
installation on a Windows system?
A. console_install.exe
B. launchpad_console.exe
C. launchpad.exe -console
D. install.exe -i console
Answer: D

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NO.9 How can discovery be configured to run at 7:00 p.m. every night?
A. run the script $PRECI`SION_HOME/scripts/perl/scripts/ncp_autodiscovery.pl 1900
B. edit the SPRECISIONJHOMBdisco/stitchers/FullDiscovery.stch file and add in the line within
the StitcherTrigger section:
ActOnDemand(( m_TimeOfDay) values (1900););
C. edit the $PRECISION_HOME/disco/stitchers/FullDiscovery.stch file and add in the line within
the StitcherTrigger section:
ActOnTimedTrigger(( m_TimeOfDay) values (1900););
D. edit the $PRECISION_HOME/disco/stitchers/FullDiscovery stch stitcher and add in the line
within the StitcherRules section:
ActOnDemand(( m_TimeOfDay) values (1900););
Answer: C

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NO.10 By default, which three fields are used by the event gateway to link an event to a topology entity?
(Choose three.)
A. @Node
B. @Class
C. @bEventld
D. @Identifier
E. @LocalPriObj
F. @LocalNodeAlias
Answer: C,E,F

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NO.11 A customer wants to deploy IBM Tivoli Network Manager IP Edition V3.9 (ITNM) in their environment.
They plan to discover and monitor specific various network devices and servers that are throughout their
enterprise. The customer wants to ensure that they manage only a list of devices in their network with a
specific naming convention. They currently keep track of these devices using a CSV file of IP addresses,
hostnames and locations and have SNMP and ping access to these systems. Currently their DNS server
and SysName naming conventions are not consistent. The customer also wants to ensure that they do
not discover IP addresses outside the CSV list.
Which discovery seeding method best suits their ITNM configuration?
A. configure the Collector Finder by seeding the discovery and converting the CSV file to an XML file
B. configure the Ping Finder by adding a list of subnets from the list of IP addresses using the CSV file
C. configure the File Finder to point to the CSV file on the Network Manager server with a comma
delimiter
D. ensure Feedback is enabled and then configure the Ping Finder and the File Finder by adding a list of
subnets using the CSV file
Answer: C

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NO.12 If NCIM replication is enabled, which statement is true?
A. Only IBM DB2 can be used for NCIM replication.
B. Two NCIM databases exist, one in the primary domain and one in the backup domain.
C. IBM Tivoli Network Manager IP Edition V3.9 (ITNM) must connect to a pair of virtual ObjectServers.
D. There will only be one ncp_g_event running for all of ITNM.
Answer: B

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NO.13 A customer wants to add some logic around specific IBM Tivoli Network Manager IP Edition V3.9 poller
generated events. Where would an administrator put this logic?
A. add an exception filter clause to the ncmonitor.noEvent table
B. modify the nco_p_ncpmonitor rules file to include the required logic
C. modify the ncp_poller event generation ruleset to prevent the events from being sent
D. change the EventGatewaySchema.cfg configuration file to prevent the events from reaching the
ObjectServer
Answer: B

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NO.14 What is the primary issue with installing IBM Tivoli Network Manager IP Edition V3.9 (ITNM) as a root
user on a single UNIX system in combination with other Tivoli products?
A. The system will not run properly as a root user.
B. ITNM might not be compatible with other Tivoli products.
C. There are no issues related to installing as root on a UNIX system.
D. There are extra post-installation configuration steps to complete in order to run the core components
as the root user.
Answer: B

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NO.15 The IBM Tivoli Network Manager IP Edition V3.9 administrator received a request to create a new
domain with a default set of configuration files and poll policies. A Dbl_ogins.DOMAIN.cfg file has already
been created with the appropriate access details. Which action must be taken?
A. rundomain_create.pl -domain <DOMAIN>
B. rundomain_create.pl -domain <DOMAIN> -default
C. manually insert the domain details into the ncim.domainMgr table
D. start the ncp_ctrl process for the new domain name - defaults will be applied
Answer: A

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NO.16 Which restriction is in place when using a silent install mode?
A. The installation process cannot be canceled at any time
B. The silent install file cannot be edited after it has been created.
C. The silent install file cannot be moved between hosts and then reused.
D. The silent install mode is only suitable for a default standard installation
Answer: A

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NO.17 What does this entry do in the DiscoCollectorFinderSeeds.DOMAIN.cfg in IBM Tivoli Network Manager
IP Edition V3.9 (ITNM).?
insert into collectorFinder.collectorRules ( m_Host, m_Port, m_NumRetries ) values ( "172.16.25.1", 8082,
5 ) ;
A. The collector agent running on the ITNM server connects to the EMS running on port 8082 to collect its
data.
B. The collector agent running on the ITNM server connects to the collector running on port 8082 to
collect its data.
C. The collector agent running on 172 16 25 1 connects locally to the collector running on port 8082 to
collect its data.
D. The collector agent running on the ITNM server connects to the collector running on 172.16.25 1 port
8082 to collect its data.
Answer: D

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NO.18 Which file contains the SNMP community strings and settings for an IBM Tivoli Network Manager IP
Edition V3.9 (ITNM) domain named ITNM NCP?
A. CtrlServices.ITNM_NCP.cfg
B. SnmpStackSchema.ITNM_NCP.cfg
C. SnmpStackSecuritylnfo.ITNM_NCP.cfg
D. DiscoSnmpHelperSchema.ITNM_NCP.cfg
Answer: C

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NO.19 Aside from the number of devices being discovered, what is the most important information to gather
when determining the number of needed domains?
A. number of polling engines
B. number of users that will use the portal
C. average number of interfaces per device
D. number of active poll definitions and intervals
Answer: C

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NO.20 A company wants to create a new drop-down list that an operator can use when creating new dynamic
network views. The list will hold the customerName and customerLocation information. This information
was collected during the discovery phase and added to the model. The administrator has already
extended the NCIM database with a new table called Customer which has two fields: customerName and
customerLocation. The model has been configured to populate this new table. Which additional step does
the administrator need to take to display the new table in the dropdown list?
A. add this table to the appropriate section in the topoviz.properties
B. modify the ncimMetaDataxml file by adding the appropriate table and data fields
C. modify the DBEntityDetails.cfg file by specifying a new drop-down list and the name of the table
created in the NCIM database
D. no additional step is required as the network view configuration automatically has access to all of the
tables in the NCIM database and will create a drop-down list for each and every table
Answer: B

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Exam Code: C2010-572
Exam Name: IBM (IBM Tivoli Monitoring V6.2.3 Administration)
One year free update, No help, Full refund!
Total Q&A: 116 Questions and Answers
Last Update: 2014-02-23

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NO.1 How can a company monitor DHCP and DNS services on a Windows-based host?
A. use the out-of-the-box Tivoli Enterprise Monitoring Agent (TEMA) for the Windows
operating system
B. use the TEMA for DHCP and TEMA for DNS
C. use the Universal Agent DHCP and DNS data provider
D. builds a custom agent using the Performance Proxy Agent
Answer: A

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NO.2 Which additional software component must be installed on an IBM Tivoli
Netcool/OMNIbus or IBM Tivoli
Enterprise Console system to enable bi-directional communication for event flow?
A. IBM Tivoli Event Exchanger
B. IBM Tivoli Alarm Synchronization
C. IBM Tivoli Situation Update Forwarder
D. IBM Tivoli Alert Two-Way Synchronization
Answer: C

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NO.3 What are two ways to configure historical data collection? (Choose two.)
A. use the Command Line Interface history set of tacmd commands
B. through the History Collection Configuration window in the Tivoli Enterprise Portal
C. log into the Summarization and Pruning Agent GUI and select Configure Historical Data
Collection
D. use the separately installed Historical Data Collection Tool and connect to the Tivoli Data
Warehouse
E. right-click the Tivoli Enterprise Monitoring Server icon in the Manage Tivoli Enterprise
Monitoring
Services GUI and select Historical Data Collection
Answer: A,B

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NO.4 Which two Windows platforms can be used to install a Tivoli Enterprise Monitoring
Server? (Choose
two.)
A. Windows Server 2008 Standard Edition on Intel x86-32 (32 bit)
B. Windows Server 2008 Standard Edition on Itanium IA64 (64 bit)
C. Windows Server 2008 Enterprise Edition on Intel X86-64 (64 bit)
D. Windows Server 2008 Datacenter Edition on Intel X86-32 (32 bit)
E. Windows Server 2008 Datacenter Edition on Intel x86-64 (64 bit)
Answer: A,C

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NO.5 What is the last component to be upgraded from IBM Tivoli Monitoring (ITM) V6.xto
V6.2.3?
A. monitoring agent
B. event synchronization
C. Tivoli Enterprise Portal Server
D. Tivoli Enterprise Portal desktop client
Answer: A

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NO.6 What has the most up to date information about supported components to help plan
an installation?
A. Quick Install Guide
B. Administrator Guide
C. Installation and Setup Guide
D. Software Product Compatibility Reports
Answer: D

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NO.7 When configuring a remote server in a High Availability scenario with Hot Standby for
IBM Tivoli
Monitoring V6.2.3. what must be specified during the remote server configuration?
A. only the primary hub monitoring server must be specified
B. only the secondary hub monitoring server must be specified
C. both the primary and secondary hub monitoring servers must be specified D. both the
primary and
secondary hub monitoring servers must be specified for the operating system with the remote
server
Answer: C

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NO.8 Which two tools can be used so custom attributes are available in a view? (Choose
two.)
A. IBM Tivoli System Agent
B. IBM Tivoli Universal Agent
C. IBM Tivoli Autonomous Agent
D. IBM Tivoli OS Agent Extension
E. IBM Tivoli Monitoring Agent Builder
Answer: B,E

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NO.9 Which three APIs are used by the IBM Tivoli Monitoring V6.2.3 agent less monitoring
agent to monitor
multiple sources? (Choose three.)
A. CIM
B. Java
C. WMI
D. SNMP
E. POSIX
F. .NET Framework
Answer: A,C,D

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NO.10 A customer wants to monitor critical processes on their Unix servers. During the
analysis it is found that
this will require the use of regular expressions. Can this be done using IBM Tivoli Monitoring
V6.2.3
(ITM)?
A. Yes. but a Universal agent is required.
B. Yes; but a custom agent must be built using the Agent Builder.
C. Yes; use the Tivoli Enterprise Monitoring Agent for Unix operating systems.
D. No; ITM does not support the use of regular expressions for the names of processes.
Answer: C

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NO.11 The firewall gateway feature in IBM Tivoli Monitoring V6.2.3 is intended for which
communication
scenario?
A. remote Tivoli Enterprise Monitoring Server (TEMS) to Tivoli Enterprise Portal Server
(TEPS)
B. Hub TEMS to IBM Tivoli Netcool/OMNIbus /Tivoli Enterprise Console
C. Tivoli Enterprise Monitoring Agent to remote TEMS
D. TEPS to Hub TEMS
Answer: C

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NO.12 Which database and version is supported by IBM Tivoli Data Warehouse?
A. Oracle 9g
B. Oracle 10g
C. IBMDB2V8.5
D. IBM DB2 V7.2
Answer: B

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NO.13 What does the activation of the self-describing agent feature trigger?
A. The agent configuration information is stored in a central inventory database.
B. The agent platform-specific information is stored in the Tivoli Enterprise Portal Server
embedded
database.
C. The agent environment file is given to the Warehouse Proxy agent and stored in the Tivoli
Data
Warehouse.
D. The agent application support files are distributed to and installed on all Tivoli Enterprise
Management
Servers.
Answer: D

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NO.14 In IBM Tivoli Monitoring V6.2.3, which condition should be true if the database used
for the data
warehouse is Microsoft SQL Server?
A. the Warehouse Proxy agent should be installed on Windows
B. the Tivoli Enterprise Portal Server should be installed on Windows
C. the Tivoli Enterprise Monitoring Server should be installed on Windows
D. the Summarization and Pruning agent should be installed on Windows
Answer: B

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NO.15 Which statement is true about the Tivoli Monitoring Startup Center.?
A. it upgrades the current environment
B. it is a prerequisite component that must be installed
C. it deploys an entire IBM Tivoli Monitoring V6.2.3 environment
D. it helps discover all monitored servers and any Tivoli Enterprise Monitoring agents
Answer: C

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Exam Code: A2010-578
Exam Name: IBM (Assess: Fundamentals of Applying Tivoli Service Availability/Performance Management Solutions V3)
One year free update, No help, Full refund!
Total Q&A: 120 Questions and Answers
Last Update: 2014-02-23

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NO.1 A customer currently leverages IBM Tivoli Netcool/OMNIbus, various probes, and IBM
Tivoli
Netcool/Impact as part of their monitoring solution. They want to add dashboards and service
views to
their environment so that they can better monitor the health of their services and determine
the root cause
of any incidents in a proactive way.
The customer has no prior experience with IBM Tivoli Business Service Manager and has not
yet
leveraged the dashboard functionality within IBM Tivoli Netcool/OMNIbus Web GUI. They
want to
understand the product capabilities in their environment before they make a decision on their
solution
toolset.
Which presentation methodology would be best suited for the customer?
A. White boarding session
B. Proof of concept followed by a presentation
C. Live demonstration of a controlled test environment
D. Microsoft PowerPoint presentation with dashboard and service view screenshots
Answer: B

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NO.2 How are business processes identified?
A. Scope of the software
B. Information gathered from end users
C. Information gathered in stakeholder meeting
D. Interviews with the key personnel that help determine the workflow
Answer: D

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NO.3 What is a basic requirement for all project staffing?
A. No vacation for the duration of the project
B. Mandatory overtime if the project delivery slips
C. Skills and expertise directly relevant to the project requirements
D. Certified Information Systems Security Professional certification
Answer: C

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NO.4 When designing a Service Availability and Performance Management solution for a
new customer,
which two steps should be taken to ensure current staff will be able to support the new
products? (Choose
two.)
A. Design a skills matrix that identifies any training gaps
B. Develop a skill set questionnaire based on ITIL standards
C. Identify the skill sets required for each of the new products
D. Create a test to assess support skills for the new products
E. Develop a custom application support education module for the new products
Answer: B,C

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NO.5 Acme Corporation's (ACME) core business is to provide electronic payment services
to financial
institutions and companies worldwide. They serve clients worldwide with local offices in the
Americas,
EMEA, and Asia Pacific. There are data centers located in North America, South America,
China, and
Italy.
One of ACME'S core services is credit card transaction processing (CCTP). At the core of
CCTP are
multiple clusters of application servers running IBM WebSphere. Transactions are stored in a
database
environment running on the mainframe. There are additional distributed databases to the
application
running on Oracle and MS SQL. The clusters of application servers are distributed
throughout the data
centers. The customers' clients connect to the environment Web-based services such as
SOAP, and
message queues such as IBM WebSphere MQ. In addition the client hosts dedicated CCTP
environments for some of its customers.
ACME is experiencing several issues with CCTP. John W. Smith is the Chief Information
Officer (CIO)
and has contacted an outside company to possibly assist with addressing these issues. After
an initial
kick-off call with John W. Smith, he has identified the following individuals as part of his team
that the
outside company will be working with:
Molly Fox - Vice President of Operations
Dennis Boucher- Vice President of Development
Ira Dale - Vice President of Sales
Each of the four data centers has a local operations team which is responsible for
maintaining the local
servers, network devices, connections, and commercial off the shelf (COTS) applications that
CCTP runs
on. The primary North America data center has the worldwide operations center which is
responsible for
worldwide CCTP monitoring (including its own data center) and coordinating with the local
operations
teams. It also houses the worldwide helpdesk which provides Level 1 CCTP issue resolution
and
coordinates response of all CCTP issues (Level 1-3). CCTP application developers (Level 3)
are located
in North America and Ireland.
ACME currently uses Omegamon to monitor the mainframe. HP OpenView, IBM Tivoli
NetView and
Nagios to monitor parts of the network, and SMS and BMC Patrol to monitor the distributed
environment.
The data center in Italy is currently using IBM Tivoli Monitoring, but it has not been rolled out
to CCTP. In
addition, most of the local operations centers use variety of custom scripts and open source
programs to
monitor the COTS and CCTP applications. Each of the local data centers has some sort of
the central
view of their monitoring, but not all of the monitoring is sending events to the central or
worldwide views.
The help desk uses HP Service Manager as its ticketing system.
ACME is experiencing several major issues with CCTP.
The first is that the helpdesks spending too much time in reaction mode (responding to
issues after the
fact).
The second is that credit card transaction processing slows down at random intervals. These
slowdowns
are usually noticed by the client's customers first (as they violate their Service Level
Agreements) and that
the intervals between issues range from hours to weeks.
The third is that there is no central view of the CCTP server and the environment that it runs
on.
ACME would also like to take into consideration implementing or migrating all or a portion of
their
infrastructure into the cloud.
What is a potential question to ask ACME personnel?
A. What are the configuration parameters of Microsoft SQL?
B. Does the solution need to integrate with any ACME systems?
C. What are the configuration parameters of IBM WebSphere Application Server?
D. What are the configuration parameters of IBM WebSphere Application Server MQ?
Answer: B

IBM   A2010-578   A2010-578

NO.6 A large shipping company currently employs IBM Tivoli Monitoring, IBM Tivoli
Netcool/OMNIbus. and
the Syslog and MTTrapd probes within their monitoring environment. There is currently a
collection layer
Object Server and a single IBM Tivoli Monitoring instance.
The customer wants to deploy IBM Tivoli Netcool/Impact and IBM Tivoli Composite
Application Manager
for Internet Service Monitoring to add this functionality to the current monitoring environment:
-Event enrichment and correlation based on data within the CMDB
-Monitoring of DNS and HTTP services
-Auto-ticketing capability through WebServices -TCP port monitoring -Monitoring of LDAP
service
availability
Which two statements describe the additional value provided by the monitoring solution
described above?
(Choose two.)
A. Closed-loop change management
B. Improvement in mean time to recovery
C. Improved redundancy within the monitoring solution
D. Application transaction response time monitoring will improve
E. New metrics and key performance indicators will be available to identify service
performance
Answer: B,E

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NO.7 What is an example of a security and identity management software architecture?
A. Web Proxy
B. Virtual Private Network
C. Public Key Infrastructure D. Secure Hypertext Transfer Protocol
Answer: C

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NO.8 A customer has extensive education requirements based on the products being
delivered and the
number of personnel being educated. Which two components should be included in the
education plan?
(Choose two.)
A. Group travel costs
B. Review white papers and IBM documentation
C. An onsite training plan to cover all delivered products
D. A Web-based education plan to cover all delivered products
E. Schedule training in groups of six to optimize the class size
Answer: C,D

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NO.9 Which IBM product can be used to open help desk tickets in HP Service Manager
based on external
customer data?
A. IBM Tivoli Netcool/Impact
B. IBM Tivoli Netcoot/OMNIbus
C. IBM Tivoli Business Service Manager
D. IBM Tivoli Composite Application Manager for Applications
Answer: A

IBM   A2010-578   A2010-578 pdf   A2010-578

NO.10 What is a good way to identify personnel in an IT organization when trying to
determine key decision
makers?
A. Determine who is able to get their tasks done the most quickly
B. Determine who gets the most important tasks in the organization
C. Identify if any staff members are always available during interviews
D. Identify the staff members who have been at the organization the longest
Answer: B

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NO.11 A customer's business is comprised of multiple sites located across the United States.
Each location
specializes in supporting a different part of the infrastructure while sharing the responsibility
for supporting
all business services offered by the organization.
What is the best approach to identify the project goals from key decision makers?
A. Align the customer requirements with the strategic vision of the project sponsors.
B. Recommend a service oriented approach for identifying the project goals across the
organization.
C. Map the tool capabilities from each business location to the project goals identified by the
decision
makers.
D. Interview the decision makers from locations across the organization to ensure all
perspectives are
taken into consideration.
Answer: B

IBM   A2010-578   A2010-578

NO.12 After gathering all the information from meeting with the customer it is discovered that
the IBM solution
does not meet one of the customer's requirements. What is the next step?
A. Omit this discovery from the gap analysis document.
B. Document this finding in the gap analysis documentation.
C. Find a compromise to the requirement that the customer will accept.
D. Set up a meeting with the customer to reevaluate the customer requirement.
Answer: B

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NO.13 Which IBM product can receive events from Nagios and open tickets in HP Service
Desk?
A. IBM Tivoli Monitoring
B. IBM Tivoli Netcool/Impact
C. IBM Tivoli Netcool/OMNIbus
D. IBM Tivoli Composite Application Manager for Applications
Answer: C

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NO.14 Which two systems need to be documented when gathering information for a Service
Availability and
Performance Management project? (Choose two.)
A. Storage Systems
B. Event Management Systems
C. Network Management Systems
D. Application Development Systems
E. Environmental Monitoring Systems
Answer: B,C

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NO.15 A customer is trying to find out the response time for each component of a composite
application.
There seems to be an issue with the IBM WebSphere server getting slow response times on
select
statements to IBM DB2. Which two IBM solutions will help diagnose the problem? (Choose
two.)
A. IBM Tivoli Monitoring for Database Agent
B. IBM Tivoli Monitoring for Web Response Time
C. IBM Tivoli Composite Application Manager for Transactions
D. IBM Tivoli Composite Application Manager for Web Resources
E. IBM Tivoli Composite Application Manager for Web Response Time
Answer: A,C

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NO.16 Which two tasks should be performed when producing a project plan for a Service
Availability and
Performance Management solution? (Choose two.)
A. Create a work breakdown structure
B. Schedule working group meetings for the project
C. Develop a timeline based on a level of effort for each milestone
D. Identify the team members that will be working on the solution
E. Develop a system to identify milestones as the project progresses
Answer: A,C

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NO.17 The chief information officer would be mapped into which functional path?
A. IT Manager
B. Implementer
C. Decision Maker
D. Customer Client
Answer: C

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NO.18 Which IBM product provides a visual representation of the status of a company's
business lines?
A. IBM Tivoli Monitoring
B. IBM Tivoli Network Manager
C. IBM Tivoli Netcool/OMNIbus
D. IBM Tivoli Business Service Manager
Answer: D

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NO.19 Which IBM product can replace the functionality of Microsoft SMS?
A. IBM Tivoli Composite Application Manager for Applications
B. IBM Tivoli Composite Application Manager for Transactions
C. IBM Tivoli Composite Application Manager for Microsoft Applications
D. IBM Tivoli Composite Application Manager for Application Diagnostics
Answer: C

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NO.20 By measuring the factors like flexibility, supportability, performance, and coverage of
the application
what will be known about the application?
A. The weakness of the current application
B. The ways one can improve the application
C. The end-to-end solution in which the application is used
D. The Key Performance Indicators and Service Level Agreement of the current application
Answer: A

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Exam Code: A2010-598
Exam Name: IBM (Assess: IBM Tivoli Storage Manager V6.3 Administration)
One year free update, No help, Full refund!
Total Q&A: 136 Questions and Answers
Last Update: 2014-02-23

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NO.1 Which command allows a client node to utilize up to eight tape drives?
A.Register node C21 passwd domainsap_c21 maxmp6
B.Register node C21 passwd domain=sap_c21 maxnmp=S
C.Register node C21 passwd domain=sap_c21 maxnummp=8
D.Register node C21 passwd domainsap c21 inaxmount8
Answer: C

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NO.2 How can the activity log for IBM Tivoli Storage Manager V6.3 messages be searched from the
client fornode EPED associated with Session 4?
A.Query actiog orig = ( NODE: 4o
B.Query actiog search = ( FRED: 4
C.Query actiog search = ( SESSI ON: 4
D.Query actiog session = ( CLI ENT: 4
Answer: C

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NO.3 Which section in the Administration Center shows if the file system where the database is
installed has enough space, and that the last backup completed successfully?
A.Reporting
B.Health Monitor
C.Server Maintenance
D.Enterprise Management
Answer: B

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NO.4 If a client system is memory constrained which parameter can be set to improve
performance of
incremental backup?
A.Efficient backup No
B.Memoryefficientbackup No
C.Memoryefficientbackup yes
D.Efficientbackup diskcachemethod
Answer: C

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NO.5 Which two components need to be installed in order to use LAN-free with IBM Tivoli Storage
Manager V6.3? (Choose two.)
A.IBM Tivoli Storage Manager for LAN-free on the client
B.IBM Tivoli Storage Manager Storage Agent on the client
C.IBM Tivoli Storage Manager Backup-Archive client on the client
D.IBM Tivoli Storage Manager Administration Center on the server
E.IBM Tivoli Storage Manager for Storage Area Networks on the server
Answer: B,C

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NO.6 Except for defining or deleting storage pools, which privilege class is granted to an
administrator who will manage IBM Tivoli Storage Manager V6.3 databases, storage devices, and
server storage?
A.Server privilege
B.Policy privilege
C.Storage privilege
D.System privilege
Answer: C

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NO.7 Which command copies active backup files from a primary pool to an active data pool?
A.COPY STGPOOL <primary_poolname> <copy_poolname>
B.COPY ACTIVEDATA <primary_poolname> <copy_poolname>
C.COPY STGPOOL <priniary_poolname> <active-data_poolname>
D.COPY ACTIVEDATA <primary_poolname> <active-data_poolname>
Answer: D

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NO.8 Which command is issued to set up one IBM Tivoli Storage Manager V6.3 server as the
source for configuration information for other servers?
A.set configmanager on
B.set server enterprise
C.define path configmanager
D.define server configmanager
Answer: A

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NO.9 Which command monitors the amount of active log space used by an IBM Tivoli Storage
Manager V6.3 server?
A.query log
B.query logdir
C.query logfree
D.query logspace
Answer: A

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NO.10 Which parameters are used with the QUERY TOC command to display when a network
attached
storage file was generated?
A.FILEDATE and FILETIME
B.CREATIONDATE and CREATIONTIME
C.FILESPACEDATE and FILESPACETIME
D.GENERATIONDATE and GENERATIONTIME
Answer: B

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NO.11 What is the function of Cognos Business Intelligence V8?
A.It allows the creation of custom IBM Tivoli Storage Manager (TSM) reports.
B.It is a prerequisite checker for IBM Tivoli Monitoring for TSM.
C.It automates the installation and configuration of IBM Tivoli Monitoring for TSM.
D.It allows the creation of maintenance scripts to perform daily TSM server maintenance tasks.
Answer: A

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NO.12 What is the correct file extension for client auto-deploy packages?
A.tar
B.zip
C.exp
D.auto-deploy
Answer: C

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NO.13 Which two statements are true about a journal-based backup? (Choose two.)
A.It is supported for HP clients.
B.It is available for supported Windows clients.
C.It is a method of backup that uses a change journal maintained by the Open Sources journal
service
process.
D.It is a method of backup that uses a change journal maintained by the Microsoft Windows journal
service process.
E.It is an alternate method of backup that uses a change journal maintained by the IBM Tivoli
Storage
Manager V6.3 journal service process.
Answer: B,E

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NO.14 By default, the IBM Tivoli Storage Manager V6.3 (TSM) password expiration for an
administrator or
client node is how many days?
A.30
B.45
C.60
D.90
Answer: D

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NO.15 Which concept applies to client-side data deduplication?
A.The client creates a journal file to track redundant files.
B.The client compares the server and client activity log files to determine if the data will be
deduplicated.
C.The IBM Tivoli Storage Manager V6.3 server creates a log file named dedup.log to track redundant
files.
D.The client creates extents which are parts of files that are compared with other file extents to
identify
duplicates.
Answer: D

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NO.16 Which file is updated when the IBM Tivoli Storage Manager V6.3 server stops?
A.errpt.out
B.dsierror.out
C.dsmserv.err
D.dsmerror.out
Answer: C

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NO.17 An IBM Tivoli Storage Manager V6.3 (TSM) storage agent has frequent connection problems
with the TSM client.Which file should be checked?
A.activity log
B.dsmerror.log
C.dsmsched.log
D.dsmstagent.log
Answer: B

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NO.18 Which two statements are true about policy sets? (Choose two.)
A.A policy set must be activated before use.
B.Only one policy set is allowed in one policy domain.
C.A policy set can only contain one management class.
D.There are several policy sets within a policy domain, but only one is default at a time.
E.There can be several policy sets within a policy domain, but only one is active at a time.
Answer: A,E

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NO.19 An IBM Tivoli Storage Manager V6.3 (TSM) server has issued the error SQL 2026N.How can a
TSM administrator determine the meaning of this error?
A.From the IBM DB2 command line, run the command? sq12026n
B.From the IBM DB2 command line, run the command show sql202Gn
C.From the TSM Administrative command line, run the command q db2 202 GN
D.From the TSM Administrative command line, run the command help db2 20206N
Answer: A

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NO.20 On a Windows platform performing an auto deploy, where should a previously defined client
option file be placed before installing an IBM Tivoli Storage Manager V6.3 client?
A.\ProgramFiles\Tivoli\tsm
B.\ProgramFiles\Tivoli\tsm\hold
C.\Program Files\Tivoli\tsm\config
D.\Program Files\Tivoli\tsm\baclient
Answer: C

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